Tag Archives: e‑pharmacy Singapore

The Rise of HSA‑Licensed E‑Pharmacies & Online Medical Retail

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Digital transformation has reshaped how Singaporeans obtain medical supplies and medications. A prime example is the evolution of HSA‑licensed e‑pharmacies:

HSA‑Licensed E‑Pharmacies

WellAway (by Hyphens Pharma) is Singapore’s first e‑pharmacy licensed by HSA (Jan 2022), delivering e‑prescriptions within 3 hours to eligible patients . Key benefits:

  • Convenience: Seamless ordering via GP, no physical visit.
  • Speed: Rapid delivery, ideal for chronic meds and vulnerable patients.
  • Security: Encrypted e‑prescriptions; licensed pharmacists handle the fulfilment.

Online Medical Retail

Several medical supply providers now offer online shops, including:

  • PHarMed – OTC and equipment
  • Medpro – medical devices & diagnostic tools
  • Essentials Pharmacy – via Shopee, GrabMart and WhatsApp

Choosing Online vs In‑Store

Pros of Online:
• Convenience & no travel
• Broader product selection
• Possible offers/discounts

Pros of In‑Store:
• Face-to-face consultation
• Ability to inspect and test products
• Immediate fulfilment

Ideal caregivers/patients often use a hybrid approach: purchase consumables like gloves and masks online, but visit stores for mobility aids or custom needs.

Tips for Safe Online Orders

  • Confirm HSA‑licensed retailers (GDPMDS)
  • Ensure delivery includes temperature control for thermosensitive items
  • Keep prescriptions for pharmacist-led delivery services (e.g., WellAway)